Help Desk Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

Цена 55.85 USD

EAN/UPC/ISBN Code 9781488897085

Автор

Страниц 144

Год выпуска 2015

The one-stop-source powering Help Desk Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead.Based on extensive research, this lays out the thinking of the most successful Help Desk Management knowledge experts, those who are adept at continually innovating and seeing opportunities.This is the first place to go for Help Desk Management innovation - INCLUDED are numerous real-world Help Desk Management blueprints, presentations and templates ready for you to access and use.Also, if you are looking for answers to one or more of these questions then THIS is the title for you:I am thinking to develop a help desk management system. Will this system generate revenue?What are the benefits of the Help Desk management software?How much value do help desk/service desk managers place on industry qualifications?Why are help desk team managers so resistant for their phone and remote assistance staff to telecommute?Help Desk: What is a good way to manage customer sales emails?What is the best help desk or customer support software for a small team managing support for an SaaS application?What tool gives features like Project Management, Bug Tracking/Test Cases and Help Desk?What are some open source all-in-one ticketing solutions that include change/story management, a help desk and bug tracking?What are the best guidebooks or handbooks for implementing/managing IT Help Desk system/department?What is th...