"This book demonstrates that long-term win-win collaboration approaches work. Principals and contractors don"t have to end up in conflict or litigation. I would recommend these ideas be adopted by companies eager to improve productivity." - John Mulcahy, Chairman, Mirvac "In an industry dominated by conflict and unproductive activity, this book offers a refreshing and practical way for all parties in the building industry to achieve more from their capital and labour inputs. Stephen Hanman and Ian George have shown through application that by introducing trust, respect and meaningful communication into relationships, results improve for all stakeholders. Moreover, the investment required to do the first job carries over to future work, resulting in improved performance with each project. I applaud the efforts of the authors in both creating the environment for their clients to "do better" in their construction businesses and for sharing their work with the wider business and labour...