With constrained schedules and anxious stakeholders eager for results, the typical IT project team doesn t have the luxury of wading through lengthy tomes to find solutions. The IT Project Management Answer Book guides you to the specific answers you need to successfully conduct and complete your IT project. Written in an easy-to-use question-and-answer format, the book covers all aspects of managing an IT project, from initial organizational issues to closeout. Following the classic project management processes, author David Pratt builds on the basics to offer valuable insights not found in other resources, including: Proven techniques such as the best way to manage defects How to create performance standards for outside contractors How to develop a user s manual For more technically inclined team members, the author s plain-speak approach presents a refreshing view of the IT world. For those less technically oriented, he describes the tools and solutions for dealing with IT...