The Cost of Emotions in the Workplace
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Emotional Tornados in Your Workplace Can Be Just as Destructive as the Natural Kind If your company employs human beings, there are emotions at work. Emotions are part your company"s culture and need to be as astutely managed as any other potential disruption to your business. The old paradigm of separating humans from humanity during work hours is not only antiquated thinking, it"s high risk behavior. Emotional management should not be the sole domain of a few employees. Everyone can be awake and aware of the concepts and tools in this new book to effectively manage and channel workplace emotions. Of course, just as there are gamblers in "tornado alley" who ignore the warning sirens, you get to decide how much risk your company can absorb. Dr. Vali Hawkins-Mitchell, a leading authority in the growing field of Emotional Continuity Management, makes a compelling business case that the human emotion factor has a...