The rules that can make or break your career. For anyone who"s breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidencein the tricky arena of modern business etiquette. Includes: - "Blunder Busters"-proven strategies to help you tackle anything from office dating to business lunches - "Sir, your fly is unzipped!"-the art of verbal diplomacy - Contemporary guidelines for goof-proof e-mail - The top ten career killers and how to beat them - Global gaffes: easy ways to avoid overseas embarrassment - Grace under fire-surviving dining disasters, party faux-pas and everything in-between