Most decisions that managers face involve objectives that are in apparent conflict; they constitute the horns of a dilemma. By the use of numerous examples Trompenaars shows how managers can escape these horns. The examples are invaluable for every manager. RUSSEL L. ACKOFF, author of Creating the Corporate Future Dilemma identification is an elegant method for appreciating and transcending the complexity that paralyzes strategic thinking, as Trompenaars? Did the Pedestrian Die? elegantly shows. PETER SENGE, author of The Fifth Discipline PRAISE FOR 21 LEADERS FOR THE 21ST CENTURY: " this is an important book" BUSINESS LIFE PRAISE FOR BUILDING CROSS CULTURAL COMPETENCE: "...You will gain fascinating insights into literature, philosophy, economics, ancient and modern history and obscure Japanese films. It is not like a management book at all. I recommend it." DAILY TELEGRAPH "There are lots of fascinating stories about how we differ, and we are encouraged...