The Professional Services Firm Bible (+ CD-ROM)

A comprehensive guide to every aspect of firm operation: Governance. Organizational structure. Compensation. Sales management. Marketing and advertising. Business development. Contract negotiations. Intellectual property. Writing proposals. Strategic partnering. Quality assurance. Training and professional development. Recruiting and retention. Project management. Risk management. Finance and accounting. Purchasing and procurement. Vendor management. Information technology. Legal issues. Office management.