Voicemail, e–mail, IM, video conferencing — here?s how to get them all working together Unify your company?s communications so your employees, clients, and suppliers can communicate more efficiently to boost your bottom line. This easy–to–understand guide shows you how to develop a strategy for unified communications, make the case for it to your stakeholders, identify the equipment you need, and implement your program. Discover the problem — evaluate your current situation and recognize the limitations of unconnected communications Learn the parts — get acquainted with the components of a unified communications system From voice to VoIP — see how to maximize VoIP for instant communication with multiple contacts Start with what you have — discover new ways to use the variety of options you may already have available Formulate your plan — develop realistic goals, research resources, and prepare for...