Both in a classroom setting and in self-paced e-learning modes, it"s not what you tell (and show) the learner that counts. What counts is what they take away. For learners to retain and intelligently use what has been presented, they must ask questions, discuss, apply, and perhaps even teach the material. This book is a comprehensive guide to the entire gamut of competencies that training professionals require to foster learning that is active. This book provides numerous techniques, designs, case examples, and tips for designing and facilitating training that is participant-centered, brain-friendly, and experiential. If you are a student or someone new to the training profession, you will receive a comprehensive understanding of every aspect of training, including assessment, program planning, course delivery, back-on-the-job application, and evaluation. If you are an experienced training professional, you will be able to use this book as a one-stop resource for ideas you can...