Information is currency. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. In this important and timely new book, Danette McGilvray presents her Ten Steps approach to information quality, a proven method for both understanding and creating information quality in the enterprise. Her trademarked approachin which she has trained Fortune 500 clients and hundreds of workshop attendeesapplies to all types of data and to all types of organizations.* Includes numerous templates, detailed examples, and practical advice for executing every step of the Ten Steps approach.* Allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices.* A companion Web site includes links to numerous data...