For years there have been dozens of books about training and how to do it more effectively, with more impact, with greater focus on performance and so on and on. Yet despite the surge of books and advice over the past decade, training departments continue to struggle to produce concrete results and the value of training is constantly questioned. But some "upstarts" are achieving results in a radical, non-traditional way in small pockets around the world. Based on four years of Advantage Performance Group"s groundbreaking work,and featuring numerous real-life stories and several illuminating case studies this book shares the process, the journey and the professional courage these HRD professionals took to ensure that they were helping their organisations achieve important business results. What struck the authors was that the key to achieving these results was not so much the processes involved, but the mindset these trainers had. They looked at their situations and...