English for It and The Internet. A practical guide to the language you need to operate efficiently in the world of information technology. The most commonly-used terms in IT today, clearly and simply explained. Special language focus panels help with pronunciation and usage. The language of the internet explained, with special attention given to e-mail and the World Wide Web. Dialogues illustrate typical conversations with helpdesk operators and other IT professionals. Includes list of abbreviations commonly used in e-mail communications.