Human Factors Methods for Design: Making Systems Human-Centered is an in-depth field guide to solving human factors challenges in the development process. It provides design and human factors professionals, systems engineers, and research and development managers with the orientation, process, and methods to perform ergonomic research. The book delivers an overview of human factors and the application of research to product and service development. It enables the reader to define a design opportunity, develop product goals, and establish criteria for meeting these goals. The text offers a road map for collecting and organizing information, applying information to the creation of solutions, and for evaluating of potential solutions.