- Keys to Management is a course in Business English for upper-intermediate to advanced students wishing to extend their knowledge of management theory and practice. A particular feature of the course is the emphasis on developing oral communication in a wide range of business situations.Each of the fourteen units deals with an important aspect of management such as the manager"s role, planning and strategy, goal-setting, motivation, performance appraisal, leadership and the management of time. Each unit consists of a preliminary discussion, a reading passage, a language study section, a case study, role-plays, a writing task and a listening passage.Keys to Management includes a tapescript and a detailed key, making it also suitable for self-study. Two cassettes accompany the course.