Here"s a guide that shows business people at all levels--from clerks to CEOs--how to stand out from the crowd as the one employee who can make things happen. Packed with hundreds of tips and tactics that show the reader how to look, act, and sound more professional than others; be better prepared for both routine and unexpected duties; become more knowledgeable and competent; outshine co-workers with creative skills; in short, become the most dynamic and valued employee in the office. 5 1/2 x 8.