"Knowledge is the critical success factor for all organizations. "Learn or die" must be the rallying cry for the creation of a prosperous future. Ten Steps to A Learning Organization is a multi-purpose guide on how to do just that -- to turn every institution into a vital contributor to all its stakeholders. Peter Kline and Bernard Saunders have demystified the learning organization and translated its abstract and fussy notions into an extremely practical competitive strategy. Buy it and use it".