Integrated Services Digital Network, or ISDN, can be a wonderfully fast connection to the Net, but it can be tricky to install. Ben Catanzaro, business technology advisor for Sun Microsystems, admits that "setting up an ISDN system is not exactly a turn-key exercise." In this book, he offers a coherent step-by-step approach to preparing for ISDN installation, including information on what to purchase and how to install and configure ISDN for your business or home office. Step-by-Step ISDN isn"t an exhaustive study of ISDN--Catanzaro covers Windows 95, NT, and 3.x installations with a narrow range of equipment, such as Ascend"s routers, in order to keep things as simple as possible. He also offers numerous drawings, flow charts, and graphics to help you grasp the installation steps and the technology involved. The configuration worksheets are a terrific set of charts that help you gather all the information you need before you start talking to providers. Catanzaro clearly enjoys the process of "putting it all together" for those who don"t have Information Systems departments to do this work for them.