Desktop Management with Novell ZENworks documents Novell"s Zero Effort Networking (ZENworks) suite of desktop-management tools. Written from a network administrator"s point of view, the book explains what each element of the ZENworks suite can do to ease management tasks and reduce Total Cost of Ownership (TCO) on Windows networks. It explicitly states strategies and procedures for using ZENworks, making it relatively easy to implement their use on a network. Moreover, the text carefully explains the technique for making ZENworks elements fit in with other Windows desktop and application-management tools, including Microsoft"s Zero Administration Kit (ZAK). Lots of screen shots keep readers oriented as they correlate the documentation to their network, plus more than a few shortcut procedures that might otherwise be hidden from view. This book is heavy on text, which means it contains detailed information on configuration options and software features. It"s also great on background information for readers preparing to make deployment decisions and for conceptual information about the ZENworks architecture for those up against a tough bug. It"s a fine resource for anyone using Novell"s network-management toolkit. --David Wall Topics covered: The Novell ZENworks suite of network- and applications-management software, its strategic position, and its practical use. The book also discusses client and server installation, policy packages, workstation objects, application metering, and remote management.